Average rating: 4.9 out of 5

986 Reviews

About Us: Craigs Car Care - Your Ultimate Automotive Partner

Welcome to Craig’s Car Care, the trusted local automotive partner proudly serving the residents of Allen, Texas, and surrounding areas since 1996. We embody friendly, professional service coupled with high-quality auto care solutions, designed to eliminate the inconvenience often associated with auto repairs.

Our approach to auto repair is a true paradigm shift, offering a seamless experience that not only fixes your car but also ensures the least financial stress. We’re here to help you create a practical financial plan for your car’s annual maintenance expenses, so you know all your required services and their costs well in advance.

As the leading local auto repair shop, we deliver an unmatched level of service with a distinctive touch of personalized care. The exceptional level of service we provide has cultivated a strong bond with our customers, establishing ourselves as the foremost authority in the automotive service industry.

Core Values

Our operations are anchored by five core principles: Equality, Honesty, Integrity, Pride, and Transparency. These values steer our daily actions and decisions, reinforcing our commitment to being a dependable and trustworthy partner in automotive care.

Mission

We pledge to uphold a tradition of superior automotive service and repair, backed by unwavering transparency, empathy, and integrity. Through continual training and dedication, we strive to maintain a standard of excellence that honors our customers’ trust.

VISION

Our vision is to surpass expectations with exceptional automotive service and repair while fostering a vibrant work culture that thrives on mutual respect and shared goals. As passionate professionals, we endeavor to earn customer loyalty and industry-wide recognition for setting the benchmark in automotive excellence.

A League Above Other Local Auto Repair Shops

Craig’s Car Care is not just another name in the long list of local auto repair shops. We have carved a unique niche with our dedication to upholding the utmost levels of professionalism, transparency, and integrity. With our core values as our compass, we continuously deliver an unmatched level of service. 

Our dedication to providing the utmost convenience in auto care is evident through our comprehensive range of services. We provide loaner cars by appointment, so you don’t have to disrupt your routine while your vehicle is under our care.

Prioritizing Your Comfort: The Craig's Car Care Difference

At Craig’s Car Care, we place your comfort at the forefront of our priorities. Unlike most local mechanic shops, we offer a comfortable waiting area, complete with free Wi-Fi, coffee, tea, and a dedicated play area for your little ones. We understand that auto repair procedures may require an extended period, and we go the extra mile to guarantee that you and your family have an enjoyable experience while you wait.

The Unrivaled Approach That Distinguishes Us From Other Local Car Repair Shops

Our customer-centric approach to auto repair sets us apart from other local car repair shops. We acknowledge the complexities involved in vehicle maintenance management and make it our priority to provide you with a hassle-free experience. From helping you create a realistic annual maintenance budget to scheduling your service requests throughout the year, we handle everything efficiently.

We extend our unique approach even further, providing a nationwide warranty on most repairs for our VIP members. With coverage for 4 years or 40,000 miles, you can trust that your vehicle is in the safest hands.

tech at work

Your Go-To Local Car Automotive Technician: Providing Quality and Affordability

At Craig’s Car Care, our team of skilled local car automotive technician  are dedicated to providing top-tier service with a personal touch. We understand the intricacies of your vehicle and handle every car as if it were our own. Our automotive technician are not just experts at fixing cars; they are passionate professionals committed to earning your trust and loyalty.

Craig's Car Care: The Pinnacle of Local Car Repair Garages

Our mission at Craig’s Car Care is not just to be a part of local car repair garages; we aim to be a benchmark of excellence. With every interaction, we promise to exceed your expectations through unparalleled service and repair. With our expert technicians, advanced facilities, and comprehensive suite of services, we are the preferred choice for all your automotive care demands.

Unparalleled Service at Our Local Auto Shops

When you bring your vehicle to Craig’s Car Care, you’re not just getting service; you’re getting an experience. We offer much more than typical local auto shops. We provide a waiting room where comfort meets convenience, with free Wi-Fi, coffee, tea, and a play area for kids. Whether you’re waiting for an oil change or a more extensive repair, our amenities make the wait a little easier.

The Assurance of Our

Extended Warranty

At Craig’s Car Care, your peace of mind is paramount. Unlike other local repair shops, our warranty offers unparalleled protection. We extend the NAPA AutoCare “Peace of Mind” Nationwide Limited Warranty to 36 months or 36,000 miles. Moreover, we provide an in-house extended warranty for 4 years or 40,000 miles, offering additional coverage on all parts originally supplied and installed by us.

The Local Automotive Technician You Can Trust

In the sea of local car repair garages, Craig’s Car Care stands as a beacon of trust and quality. Our customers are not just car owners in need of repair services; they are part of the Craig’s Car Care family. Our vision is to continually deliver a service that earns us your loyalty and the reputation as the top choice in the automotive service industry.

Choose Craig’s Car Care: Where Local Auto Automotive Technician Meet Excellence

Our team of local auto Automotive Technician are dedicated to providing high-quality and efficient service. At Craig’s Car Care, we invest in continuous training for our automotive technician, keeping them updated with the latest industry developments and techniques. This ensures that your vehicle gets the best care, keeping it in peak condition for longer.

Why Craig's Car Care Stands Out Among Local Car Repair Garages

Craig’s Car Care is more than just a local car repair garage. It’s a hub of excellent service, customer comfort, and exceptional repair work. We don’t just fix cars; we create relationships built on trust, respect, and shared value. Our commitment to these principles makes us stand out among local car repair garages.

Why Choose Us?

Choosing Craig’s Car Care is choosing excellence in auto services. Our ASE-certified professionals are car enthusiasts committed to making your vehicle perform at its best. We offer more than mere service, we provide a dependable partnership. Choose us, and see the difference that top-tier service can make.

Easily Accessible, Central Location

At Craig’s Car Care, we pride ourselves on being easily accessible. Our central location makes dropping off and picking up your vehicle a breeze. We’re always just a quick drive away when you need us. When you choose us, you’re choosing convenience, efficiency, and quality services all in one place.

Four Master Technicians on staff

Our team includes four Master Technicians, ensuring your vehicle is in highly skilled hands. These seasoned professionals are not only ASE-Certified but have also reached the highest level of training in the automotive industry. Trust your vehicle with us, and you’re entrusting it to the best in the business.

NAPA AutoCare Center

As a NAPA AutoCare Center, Craig’s Car Care provides quality, reliable services that you can depend on. We use top-quality parts and offer a nationwide warranty that guarantees our work for 4 years or 40,000 miles. You can drive with confidence, knowing we’ve got you covered.

Family Owned & Operated

Craig’s Car Care stands out as a family-run business, delivering exceptional service. We’re committed to providing you with personalized service, honest communication, and high-quality work that keeps your vehicle running smoothly.

BBB A+ Rating

With a BBB A+ rating, Craig’s Car Care has a proven track record of customer satisfaction. This rating reflects our dedication to delivering high-quality auto services and our commitment to ethical business practices. Choose us for your auto needs, and experience the service that earned us this distinction.

Comfortable Waiting

Here at Craig’s Car Care, we go the extra mile to make your visit enjoyable and convenient. While our expert technicians work on your car, you can wait and relax in our comfortable waiting area thoughtfully designed with your comfort in mind. Stay connected with FREE WI-FI and indulge in complimentary coffee and tea while you wait. Our play area for the kids ensures they stay entertained while you focus on your vehicle. Plus, you’ll find a variety of reading materials and a TV for your entertainment.

The Craig's Car Care Advantage

Choosing Craig’s Car Care means choosing a partner who truly cares about your vehicle and your comfort. From our convenient location to our extensive range of services, we offer a level of auto care that’s hard to find elsewhere. Experience the Craig’s Car Care difference today, and we’re sure you’ll never want to go anywhere else for your vehicle’s maintenance and repair needs.

Rooted in our mission, vision, and core values, our commitment is to go beyond excellent service and curate a memorable experience for you every time you choose to visit us. Choose Craig’s Car Care for a seamless, hassle-free auto care experience. Trust us with your vehicle today, and join our growing family of satisfied customers.

Feel free to reach us at (972) 295-9316 or visit our website to gain a deeper understanding of the extensive services we provide. When you’re ready to receive reliable and professional auto care, don’t hesitate to visit our shop. At Craig’s Car Care, our friendly and experienced team is eager to welcome you into our automotive family!