Privacy Policy
Craig’s Car Care, Inc.
Effective Date: February 23, 2026
Craig’s Car Care, Inc. respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, schedule service, or communicate with us.
This policy applies to customers and website visitors in Texas and throughout the United States.
Information We Collect
When you contact us, schedule service, or submit a form on our website, we may collect basic information such as your name, phone number, email address, vehicle details, and appointment requests. If you authorize service, we may also collect billing information and service history related to your vehicle.
We only collect information that is reasonably necessary to provide automotive repair and maintenance services.
How We Use Your Information
The information you provide helps us deliver the services you request. This includes scheduling appointments, communicating about repairs, sending service reminders, processing payments, and responding to questions.
If you choose to receive updates or promotions, we may send occasional marketing messages. All email communications comply with federal CAN-SPAM regulations, and you may unsubscribe at any time. If you receive text messages from us, they are limited to service-related notifications or authorized communications, and you may opt out by replying STOP. Standard message and data rates may apply.
We do not sell, rent, or trade your personal information.
Website Analytics and Cookies
Our website may use standard analytics tools or cookies to better understand how visitors use our site. This helps us improve performance, content, and user experience.
Cookies do not give us access to your computer or sensitive personal information. You may adjust your browser settings to decline cookies if you prefer.
How We Protect Your Information
We take reasonable steps to protect your information using secure website hosting, restricted internal access, and reputable payment processing providers. While no online system is completely secure, we follow commonly accepted safeguards to protect customer data.
When Information May Be Shared
We may share information only when necessary to complete your requested services, process payments, or comply with applicable laws. We may also disclose information if required by law or to protect the safety of our customers or business.
Children’s Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect information from children.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy, please contact:
Craig’s Car Care, Inc.
1005 W Lucas Rd
Allen, TX 75002
(972) 941-6700a