Warranty on Auto Repair in Allen, TX 

Craig’s Car Care, Inc. provides a 4-Year / 40,000-Mile Nationwide Warranty on qualifying repairs in Allen, TX. Serving Allen and Lovejoy ISD families since August 1, 1996, our ASE-certified team backs every repair with written documentation and coast-to-coast protection. Visit us on West Lucas Road or call us today.

When you invest in auto repair, you deserve long-term protection—not uncertainty. At Craig’s Car Care, Inc., our warranty is designed to give Allen drivers confidence, clarity, and nationwide peace of mind every time they approve a repair

4-Year / 40,000-Mile Nationwide Warranty Protection

Our warranty covers most parts and labor for 4 years or 40,000 miles, whichever comes first. That means:

Whether you’re commuting through 75002 and 75013, heading down US-75, or traveling across the country, your repairs are backed by a recognized national warranty program.

NATIONWIDE REPAIR PROTECTION

Warranty on Auto Repair in Allen, TX

Craig’s Car Care, Inc. provides a 4-Year / 40,000-Mile Nationwide
Warranty on qualifying auto repairs in Allen, TX. This warranty
gives drivers long-term protection, clear documentation, and
nationwide coverage for added peace of mind.

Our warranty is honored through the NAPA AutoCare network,
allowing coverage at thousands of locations across the United
States. Every qualifying repair includes written documentation,
clear terms, and no hidden conditions.

At Craig’s Car Care, we believe warranty protection should be
simple, transparent, and reliable. Our team ensures every repair is
properly diagnosed, documented, and completed with high-
quality workmanship.

4-Year / 40,000-Mile

WHAT’S INCLUDED IN OUR WARRANTY:

What Our Warranty Covers

Parts & Labor Coverage

Qualifying repairs include both the installed component and the workmanship behind it. If there’s a defect related to the covered repair, we make it right.

Nationwide Honoring

As a NAPA AutoCare Gold Shop, your warranty is honored at thousands of participating locations across the United States.

Digital Documentation

Every repair includes a photo-based Digital Vehicle Inspection (DVI) and written estimate. You see what we see before work begins—and you leave with documented proof of coverage.

Verified Craftsmanship

All services are performed by ASE-certified technicians at our ASE Blue Seal Certified facility.

Why Allen Drivers Trust Our Warranty

Craig’s Car Care, Inc. has served Allen since August 1, 1996. Our shop was built on verified diagnostics and documented repairs—not guesswork.

We are:

Family-owned and locally operated

ASE Blue Seal Certified

BBB Accredited

Active members of the Allen Fairview Chamber of Commerce

Our team—including Jaime Castellanos (ASE Master Tech L1, L3, L4), Thad Duckworth (ASE Master Tech), and Garrett Zale (ASE Certified A1–A8, G1)—performs inspection-first diagnostics to ensure repairs are accurate the first time.

No surprises. No verbal-only promises. Everything is documented.

How Our Warranty Process Works

1

Step 1: Inspection & Digital Report

We perform a comprehensive diagnostic evaluation and send you a digital inspection with photos.

2

Step 2: Written Estimate Approval

You receive a clear, written estimate before any work begins.

3

Step 3: Professional Repair

ASE-certified technicians complete the repair using quality parts.

4

Step 4: Nationwide Warranty Issued

Your qualifying repair is backed by our 4-Year / 40,000-Mile Nationwide Warranty.

No surprises. No verbal-only promises. Everything is documented.

Coverage That Protects Your Investment

Auto repair is an investment in your vehicle’s safety and reliability. Our warranty helps you:

Reduce financial risk

Avoid repeat repair costs

Protect long-term vehicle value

Travel confidently beyond Allen, TX

When your shop stands behind its work for 4 years or 40,000 miles, it signals confidence in craftsmanship and parts quality.

Convenient Service Near Allen & Lovejoy ISD

Our facility is located at:

Craig’s Car Care, Inc.

1005 W Lucas Rd
Allen, TX 75002

(972) 941-6700

Mon–Fri, 7:00 AM – 5:00 PM

We proudly serve drivers in:

Allen, TX (75002, 75013)

Lucas, TX (75002)

Fairview, TX (75069)

McKinney, TX

Plano, TX (75023, 75074)

Wylie, TX (75098)

Murphy, TX (75094)

Free local shuttle service and available loaner vehicles make protecting your car—and your schedule—easy.

Frequently Asked Questions About Our Warranty

What kind of warranty do you offer on repairs?

Most qualifying repairs are backed by our 4-Year / 40,000-Mile Nationwide Warranty covering parts and labor. This warranty is honored at participating NAPA AutoCare locations across the country, giving you protection well beyond Allen, TX.

Yes. Because we are a NAPA AutoCare Gold Shop, your qualifying repairs are protected nationwide. If you experience an issue while traveling, a participating location can assist you.

Absolutely. Every repair includes written documentation and a digital inspection record with photos. Your warranty details are clearly outlined on your final invoice.

Most parts and labor are covered under our nationwide warranty. Certain exclusions may apply depending on the type of repair or part used. We review coverage details with you before service begins.